Citigroup Issues Pessimistic Forecast for Sprinklr (NYSE:CXM) Stock Price

Sprinklr (NYSE:CXM) had its price objective reduced by investment analysts at Citigroup from $9.00 to $7.00 in a research report issued on Thursday,Benzinga reports. The brokerage currently has a “neutral” rating on the stock. Citigroup’s price target points to a potential upside of 20.56% from the company’s current price.

CXM has been the subject of a number of other reports. Rosenblatt Securities restated a “buy” rating and issued a $12.00 price target on shares of Sprinklr in a research report on Thursday, December 4th. Weiss Ratings lowered Sprinklr from a “hold (c-)” rating to a “sell (d+)” rating in a research note on Thursday, February 26th. Citizens Jmp cut their target price on Sprinklr from $17.00 to $11.00 and set a “market outperform” rating for the company in a research note on Thursday. DA Davidson reiterated a “neutral” rating and set a $9.00 price target on shares of Sprinklr in a report on Thursday, December 4th. Finally, Cantor Fitzgerald reissued a “neutral” rating and set a $8.00 price target on shares of Sprinklr in a research report on Wednesday, December 3rd. Two analysts have rated the stock with a Buy rating, five have given a Hold rating and three have assigned a Sell rating to the company’s stock. According to MarketBeat.com, the company currently has an average rating of “Reduce” and an average target price of $8.72.

Sprinklr Stock Down 2.6%

Shares of Sprinklr stock traded down $0.15 during trading hours on Thursday, reaching $5.81. 1,078,429 shares of the company’s stock were exchanged, compared to its average volume of 2,295,532. The business has a fifty day moving average of $6.31 and a two-hundred day moving average of $7.23. The company has a market capitalization of $1.43 billion, a P/E ratio of 13.87 and a beta of 0.78. Sprinklr has a 1 year low of $5.12 and a 1 year high of $9.63.

Sprinklr (NYSE:CXM) last posted its quarterly earnings results on Wednesday, March 11th. The company reported $0.13 earnings per share for the quarter, topping the consensus estimate of $0.10 by $0.03. The firm had revenue of $220.59 million for the quarter, compared to the consensus estimate of $216.93 million. Sprinklr had a net margin of 13.42% and a return on equity of 8.03%. The company’s revenue for the quarter was up 8.9% on a year-over-year basis. During the same period last year, the firm posted $0.10 earnings per share. Sprinklr has set its FY 2027 guidance at 0.470-0.480 EPS and its Q1 2027 guidance at 0.090-0.090 EPS. As a group, research analysts predict that Sprinklr will post 0.1 EPS for the current year.

Insider Activity at Sprinklr

In related news, General Counsel Jacob Scott sold 21,665 shares of the firm’s stock in a transaction dated Wednesday, January 14th. The stock was sold at an average price of $7.12, for a total transaction of $154,254.80. Following the completion of the sale, the general counsel directly owned 404,723 shares of the company’s stock, valued at approximately $2,881,627.76. This trade represents a 5.08% decrease in their position. The sale was disclosed in a document filed with the Securities & Exchange Commission, which can be accessed through this hyperlink. Also, CTO Amitabh Misra sold 9,099 shares of the business’s stock in a transaction dated Tuesday, December 16th. The shares were sold at an average price of $7.78, for a total transaction of $70,790.22. Following the completion of the sale, the chief technology officer owned 584,627 shares in the company, valued at approximately $4,548,398.06. This trade represents a 1.53% decrease in their ownership of the stock. The disclosure for this sale is available in the SEC filing. Insiders have sold 456,261 shares of company stock valued at $3,150,245 over the last 90 days. Corporate insiders own 60.53% of the company’s stock.

Institutional Inflows and Outflows

Several hedge funds have recently bought and sold shares of the stock. SG Americas Securities LLC boosted its position in shares of Sprinklr by 11,204.2% during the 4th quarter. SG Americas Securities LLC now owns 4,530,827 shares of the company’s stock worth $35,250,000 after purchasing an additional 4,490,746 shares during the period. Vanguard Group Inc. raised its position in Sprinklr by 20.3% in the third quarter. Vanguard Group Inc. now owns 17,571,641 shares of the company’s stock valued at $135,653,000 after purchasing an additional 2,966,556 shares during the period. Private Management Group Inc. lifted its stake in Sprinklr by 1,249.3% during the fourth quarter. Private Management Group Inc. now owns 2,412,330 shares of the company’s stock worth $18,768,000 after purchasing an additional 2,233,542 shares in the last quarter. Sea Cliff Partners Management LP boosted its position in shares of Sprinklr by 1,174.6% during the second quarter. Sea Cliff Partners Management LP now owns 2,166,792 shares of the company’s stock worth $18,331,000 after buying an additional 1,996,792 shares during the period. Finally, Norges Bank acquired a new stake in shares of Sprinklr in the fourth quarter valued at $11,524,000. Hedge funds and other institutional investors own 40.19% of the company’s stock.

Key Headlines Impacting Sprinklr

Here are the key news stories impacting Sprinklr this week:

• Positive Sentiment: Reported Q4 results topped estimates: EPS $0.13 vs. $0.10 expected and revenue $220.6M vs. $216.9M, with revenue up ~8.9% YoY and improving margins — a clear near‑term earnings beat. BusinessWire: Q4 & FY2026 Results
• Positive Sentiment: Company approved a $200M share‑buyback program, which should be supportive of the stock and EPS per share over time. Benzinga: Buyback
• Positive Sentiment: Management raised FY‑2027 EPS guidance to $0.470–$0.480 (well above consensus ~$0.38), signaling better profitability expectations, while Q1 EPS guidance matched Street estimates. Yahoo Finance: Earnings Highlights
• Positive Sentiment: Press coverage frames FY‑2026 as a “turning point” with traction for Sprinklr’s AI‑native CXM strategy — a thematic positive that can lift longer‑term multiple expansion if adoption continues. CMSWire: AI‑native CXM Traction
• Neutral Sentiment: Full earnings materials and the Q4 2026 earnings-call transcript are available for detail review (useful for modelers and active investors). Seeking Alpha: Earnings Transcript
• Negative Sentiment: FY‑2027 revenue guidance of $869–$871M came in slightly below consensus (~$876M), which could cap upside for near‑term top‑line expectations. Yahoo Finance: Guidance Details
• Negative Sentiment: Citizens JMP cut its price target from $17 to $11 (though it maintained a “market outperform” rating) — a signal that at least one sell‑side shop sees less near‑term upside than before. TickerReport / Benzinga: PT Cut

About Sprinklr

Sprinklr, Inc (NYSE: CXM) is a leading enterprise software firm specializing in customer experience management. The company offers a unified, AI-driven platform designed to help organizations engage customers across multiple digital and social channels. By consolidating marketing, advertising, research, care and engagement functions into a single SaaS solution, Sprinklr enables brands to deliver consistent and personalized experiences at scale.

Sprinklr’s platform includes modules for social media management, customer service automation, social advertising and market research, supplemented by AI and machine learning capabilities.